swla telehealth


Welcome to SWLA Telehealth


As a patient inside JoinCareTeam, you will have the ability to engage in video consultations via telehealth with your provider(s). This includes real-time video and instant messaging features  with the most advanced care management options available to community health centers.  

  1. Patients will be able to participate in a telehealth visit with one of our providers from the comfort of their home.

  2. Patients may use a computer or mobile device. 

  3. Patients will need to have an email address to register to participate in televisits. 

  4. Patients will be provided with the attached JoinCareTeam - Patient Intro informational handout. This information will also be posted on our website.

  5. For patients who wish to have an account, please create an account by clicking the following link

  6. Patients will be able to advance and same-day telehealth appointments online through JoinCareTeam.

  7. Patients are also able to send chat messages to providers on the platform.


  1. Click on the patient registration link 

  2. Enter in a personal email address 

  3. Create and confirm a password for your account 

  4. A confirmation will then be sent to the email you have just provided 

  5. Open the email and click ​Confirm my account 

  6. You will then be directed back to the sign-in page 

  7. Log in with your email as your username and the password you just created 

  8. Once logged in, fill out all of your profile information and click ​Save 

  9. You are now a patient in JoinCareTeam 


JoinCareTeam may be accessed through either a desktop or a mobile device. The latest versions of Chrome  and Mozilla Firefox are recommended.  ​We do not recommend Internet Explorer. ​ Patients may also download  the JoinCareTeam mobile application to engage in video consultations.  

Smartphone and tablet devices that have video camera capabilities are acceptable to use for JoinCareTeam.  Recommended devices include Apple iPad and iPhone IOS 6.0 or higher and Android Smartphones and tablets  4.1 or higher.